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Motivating Employees During Tough Times

Keeping employees happy and focused during turbulent times can be a challenge. Here are some tips for boosting morale and productivity.

Be open and honest
Keep your employees updated on the business and your expectations. This lets your staff know that you respect them and will help to build their trust. It will also help to quell any rumors or speculation which can impact productivity and morale.

Be available to listen
When your employees approach you to talk, give them your undivided attention. Acknowledge and address their concerns.

Show you appreciation and build team spirit
Help your employees show their company pride with imprinted shirts, outerwear or portfolios and desk accessories. Even a simple travel mug with your company logo and the employees name engraved can go a long way to build spirit!

Perks in the office
A simple weekly breakfast, or a monthly lunch to celebrate birthdays can help boost morale. How about a popcorn day or a pot-luck dessert or family recipe day. These things are inexpensive, but can bring together the team for fun and make them look forward to coming to the office.


Najla's Notes BLOG

 

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Are Your Sales Methods Effective?

Fine in the Past. Call it FIP. It refers to all the sales and marketing efforts, ideas, policies, principles, techniques, and strategies that worked well in the past, but are no longer effective.

Because there's so much churn in the marketplace and competition is fierce, the kinds of service and quality that were sufficient to distinguish you from your competition in the past -- quality workmanship, competitive prices and good service -- are no longer sufficient.

Outstanding Levels Of Service
Your customers expect outstanding levels of service and quality. What was sufficient a few years ago is still necessary today, but no longer sufficient.
Reliance on quality service and word-of-mouth marketing is a FIP principle.

When viewed from the perspective of effective sales and marketing approaches, these principles are passive. They rely on customer's coming to you, recognizing the superiority of your product or service, and then talking about you to others.

Your job is to create an attractive operation that will pull customers to you and then keep them coming back.

Don't Rely On Passive Marketing
When everyone operated in similar fashion that was FIP. But when more and more competitors appear, and they make the same claims as you do, your reliance on passive marketing methods relegates you to second choice.

The economic landscape is littered with the remains of businesses that were excellent in providing product or service, but mediocre in selling it.

If this applies to you, it's time to rethink your position and move your sales and marketing efforts into the 21st Century.

Source: Dave Kahle is a world-class speaker who has presented in 41 states and six countries.


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